Question 1

I have just received an email from amazon stating that they have issued a product recall on this item as it falls under rapex- is this true?

Accepted Answer

Please read this message and share it to other people if someone need that.
Dear MelodySusie friend and customer,
Good day!
First of all, we want to deeply apologize for the recent incidence about our scarlet drill in the UK and all the inconvenience this has caused you.
We have recently received a notification from Amazon regarding our scarlet drill being recalled. We had immediately investigated the problem: our product picture was tampered and changed by another seller, to their own product picture, which led to amazon’s misjudgment. The product that caused the problem was not MelodySusie’s, but the other seller’s. We have already notified Amazon. We have also asked our legal department to take necessary actions against this act to protect MelodySusie’s brand reputation as well as our customers.

Link to the product that caused problem:
https://ec.europa.eu/consumers/consumers_safety/safety_products/rapex/alerts/?event=viewProduct&reference=INFO%2F00102%2F20&lng=en&fbclid=IwAR33ev_YFJ4_vQdMNjFfxc03yHe8io_gE5FZ2uoyuBefMWsu9JBQqjCngnc

MelodySusie products meet all the production quality standards during their manufacturing process and all the products are QC’ed and QA’ed before they ship to our customers. The Safety CE Certificates are attached for your reference.
We’d like to thank you for your patience while we are solving the issue. Again, we are very sorry about the concerns this may have caused you.
Again, MelodySusie always stands behind customers and strives to provide the best customer service, and we thank all our customers for the support along the way.

Thank you.
Yours sincerely,
MelodySusie

Question 2

Do you have to use the foot pedal with this? Or is there a way to not use it?

Accepted Answer

Hello，You can choose not to use the foot pedal, just use the button control on the body. The foot pedal is designed to make it easier to turn on and pause the machine when you polish your nails.

Question 3

Can you use to manicure Nirmal nails

Accepted Answer

Yes. 
Just need to change the drill file bit and cuticle bit to correct one for natural nails

Question 4

Do you control the speed of the drill with the foot pedal?

Accepted Answer

Hello,The foot pedal can only control the opening or closing of the nail drill handpiece, not the rotation speed of the handpiece

ASIN	B07P7Z12DV
ASIN	B07P7Z12DV
Best Sellers Rank	47,845 in Beauty ( See Top 100 in Beauty ) 103 in Electric Nail Drills
Brand Name	MelodySusie
Country Of Origin	China
Country of origin	China
Customer Reviews	4.2 4.2 out of 5 stars (13,647)
Customer reviews	4.2 4.2 out of 5 stars (13,647)
Input Power	24 Watts
Item Dimensions L x W x H	12L x 9.2W x 13H centimetres
Item Weight	200 Grams
Item model number	MS-2019
Manufacturer	MelodySusie
Manufacturer	MelodySusie
Manufacturer Part Number	05-06-001-010119
Material Type	Aluminium
Maximum Rotational Speed	30000 RPM
Model Name	Scarlet
Model Number	MS-2019
Power Source	Battery Powered
Product Dimensions	18 x 10 x 8 cm; 200 g
Unit Count	1.0 count
Voltage	3.6 Volts

MELODYSUSIE Scarlet Nail Drill 30000RPM, Professional Low Noise, Low Vibration, Electric Nail Files, Nail Drill for Acrylic Nails and Gel Nails, Electronic equipment, UK (White)

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