Moen White Flo Smart Water Leak Detector, Water Sensor Alarm for Home, 3-Pack, 920-005

Excellent product even without the main shut off valve. I've had these for several months so far. They were very easy to install and easy to set up with wifi. They never seem to go offline either. I'm very impressed!! The sensors pick up even a drop of water. I had thrown a wet shower cap under my sink along with all my other toiletries and even the few drops that fell from the shower cap was detected. I got a alert on my app and an email alert. I'm definitely going to consider investing in the shut off valve. My only complaint is that the sticky pad that holds the sensor box on the wall is VERY WEAK! The stick doesn't hold up for more than an hour. Moen should consider correcting this. Otherwise, it's an excellent product! It still works well and does the job even when not stuck to the wall so it deserves 5 stars. You can't go wrong with this!

I love these devices but I hate the cost cutting of batteries only. In theory, you put these were water can leak but you would not notice in time. These would go under counters, in attics, in washrooms, and other areas that often are difficult to reach. I would pay double the price to have an AC adapter option. Exactly 1 year into my install the batteries are failing and the batteries are expensive and not environmentally friendly to dispose of batteries. The battery cost and hassle of replacing and buying batteries every year makes this product less than it could be. Ideally, it is better on AC. If you lose power, the device cannot talk to the wifi so the only reason for the batteries is bottom line cost and agency approvals. It was a marketing decision....not an engineering decision. I would buy another 3 pack and pay the additional cost of having the AC option. 2/24 I am done. I have come to hate the Moen design. The base unit does not sit flat in a cabinet and when you use the expensive cord it also does not sit flat. Where you put these devices is subject to disruption so the sensors are always getting moved which the design should expect but not with Moen. If you bump the cradle the connection to the sensor wire is lost and you will never know. The battery life is more like 8 months at most and I have had these long enough to prove it. The alarm volume is a joke. You cannot hear it 30 ft away unless the home is completely silent. How ridiculous to make an alarm and make it so quiet that if it is in a cabinet closed then no one will hear it beeping. I am moving to a D-Link that is a different setup and after Moen I can see why the D-Link makes sense and cents. It uses a hub that plugs into AC and has a "screaming" loud alarm. The Hub supports up to 24 sensors making the D-Link similar in price for the first 2 sensors but you saves hundreds of dollars if you need 6 or more. With the new system, you take a $25 sensor and place it on the floor of the cabinet, pan, or wet area floor. No mounting, no harness. The sensors link to the hub and that links to an app on your phone.

I just installed 12 units in my house. As a background, I had a different brand installed in my house and second home. All worked well. After a year or so, my wifi was upgraded at my house. Now I coukd not reconnect the units to the wifi in my house. But the units continued to work at my second home. So, after not having leak detectors for some time, the hose on our dishwasher broke and was flooding our kitchen. Luckily I was right there when it happened and shut the water down, which brings me back to how important leak detectors are. So after searching, I decided on the Moen. I easily installed all 12 Moen units. One did come with a dead battery. The issue I see that many have is that these units have to connect up to Wifi 2.4 and not your general 5.0 wifi. And some wifi appliancees out there are pretty ‘picky’ on which 2.4 works. That’s my experience. These Moen installed easily, as my 2.4 wifi worked well with them. My experience has been some brands will work with my wifi and others won’t. I’m lucky with the Moen. I also tested one by purposely putting a very slight film of water around a detector. And it worked flawlessly by sending an alert. I also liked the app very much. Gives you the temp and humidity. And you can set the type notifications and what info. So far I’m very pleased. Just be aware of those who had trouble connecting or staying connected. Comes down to the quality of their Wi-Fi. Like I said, some brands will work for you, and others won’t. I’m happy.

I use these to detect if my dehumidifier bucket is full so I can go empty it in my shed. I've been using it for a little under a year, so here are my thoughts: - I really do wish there was a way to run these off of wall power. The battery lasts a long time when it's not beeping, but let's say I'm at work and it starts beeping, the battery will likely be dead by the time I get home. I solved this by getting rechargeable CR123A batteries, but I essentially have to have a rotating pack of them to replace in case it goes off. - After the detector puck has been submerged in water, it takes a while to dry out completely. That means you can remove it from water, dry it off, plug it back in, and the meter will still go off! It's annoying, but because I have several of these I can just keep a rotation of dry pucks as well. Otherwise it works well, and it does detect the presence of water. I've never had a Wifi signal problem with it, and it reconnects to the Wifi flawlessly every time I replace the battery. I had been looking for a water detector that had an external puck AND could be plugged in, but I settled for this one. I do plan on putting more of these around the house wherever water is.

These leak detectors are awesome! Our plumber highly recommended this system. But we did encounter frustration pairing the system to our network so that we could receive cell phone alerts when a problem was encountered. As a former head of quality I would fail the video provided by Moen. It is confusing and doesn't show all steps. Fortunately the Moen Flo technician we reached on the phone was awesome and got us on track. We have Android phones. The video instructions tell you to skip the pairing steps. We found out we had to go through them. You must use your wireless to link to the leak detection device (use the address provided): it will indicate that there is no Internet signal. Then click on "Retry" and your device will show that the firmware is being updated. Then you will be asked to link to your home wireless router and for a password. That should do it. Again, besides the frustration of pairing these are excellent devices that track leaks, temperature, humidity, and battery status. We are about to have installed a Flo device that can automatically shut off water to the house if a leak is detected from our installed devices or if it senses an anomaly. Having lived through issues with leaks, we are excited to have this system.

I originally installed one of three detectors near the washing machine but later put it near the router when it appeared I had some issues. Set up is relatively easy, at least for me, including an update occurring in the process. The first issue was the battery that came with it was low in charge, so I installed another battery. It appeared to work ok, but I noticed the battery charge stayed precisely where it was in the app, and only a bit later showed 100%. I got worried because it seemed to take an excessive amount of time to update the battery level. The temperature and humidity measurement in the app was way off or not updating. I decided to take the battery out to see if it even saw the unit not working. It took a very long time to update that to the app. Most times, if I have a problem, I will work with the manufacturer to figure out what to do, but in this case, where the well-being of my house is at stake, I believe I must not take the risk. I must say their Smart Water Shutoff works flawlessly, and with their app showing what fixture uses how much water the device is priceless. I am giving three stars because the unit is probably defective or became defective after the update.

I own two homes in mountain west regionand 18 sinks between them. Both homes are equipped with Flo on the water main, and these leak sensors at every sink / toilet. These are great products, I’m not sure why their ratings are mid. For most of the leak sensors I also have the long cord which detects water, wherever possible I use that combo to get coverage under both bathroom sink and toilet. These detectors have already saved me in 2 instances where water was leaking in sink cabinets. They also can notify if the temperature and/or humidity levels go beyond your pre-set limits, and this feature helped me realize that my heat had died in one of the homes when it was zero degrees out! Had I not known this my pipes throughout the home would have frozen. I have found connectivity to be easy, no 2.4 vs 5ghz issues with WiFi (I use Xfinity with pod extenders throughout each home). I do not get false alarms like some users report. Battery life seems very good as they still report 100% life after several weeks. Prior to using these Flo devices I tried to save money on a cheaper brand and those consistently disconnected from my WiFi so finally I bit the bullet. I am very pleased with these Flo devices, they cost more but are worth it in my opinion.

I have been a big believer in the Moen product. The Moen Smart Water Monitor is solid. The little detectors are garbage. I have 20 of them running in our houses. When they arrive, the batteries in the units are rarely more than 50% powered. They die quick. They do not automatically reconnect to the internet and need to be manually reconnected. I also learned, after much trouble, that they DO NOT WORK WITH RECHARGEABLE BATTERIES. All the batteries in our home alarm system on every window will take a rechargeable battery, yet these little devices will not? Sadly, I am throwing all these things out, as I am spending to much time dealing with them. These units are in serious need for an entire redesign. I would happily pay more for them if they were reliable.

Unfortunately app does not work in UAE so I had to return them.

SE INSTALA FACILMENTE Y LA APP FUNCIONA DE LO MEJOR

I like that I ocassionaly get loss of signal alarms as it usually means my router needs a reboot as other devices are down too.The audible alarm is loud enough but not overpowering

After reading good reviews of this product ordered a box of three. The instructions, received upon arrival said "download associated app before unpacking" . Went to Google playstore. App "not available in your region". Huh? Tried using another device. Same. Went to company website. Very unhelpful, and trying to find email contact almost impossible. After 30 mins tracked one down. Fired off email. 24 hours later no reply. Resorted to social media. At last a response: "Android App only available in US and Canada". Well what a waste of time that was. Product therefore almost useless and returned. Luckily the seller was superb and understanding and refund easily obtained. So don't buy if you want the product to work with the android app!!

Before buying these verify that your region is supported, in particular don't buy these if you live in the UK. The required iOS app is not available in the UK App Store and presumably the same is true for Android. In theory they can be used without the app, but doing this requires a firmware update, which requires the app. Moen support confirmed to me that these are, essentially, expensive paperweights if you live in the UK. I'm not sure why they are available for sale on UK Amazon in the first place.