Melbourne Hardside Expandable Spinner Wheel Luggage, Carry-On 20", Mint

This review is for the **Rockland Melbourne 28" Hardside Suitcase**. It is a great suitcase with plenty of room for longer trips. I was actually nervous about ordering it and almost didn’t because of some of the negative reviews and the “Frequently returned item” alert. I needed a suitcase at the last minute, though, and this was one of the few that could be delivered before my trip. I’m very glad I decided to give it a chance because I love this suitcase. It rolls incredibly well and is very easy to maneuver through airports. In fact, it rolls much better than my 28" Samsonite, although, to be fair, my Samsonite is much older and has been through a lot of trips. I haven’t had any problems with the zippers, either inside or outside the suitcase. One thing to know is that it does not have a built-in lock or come with a TSA lock. It only includes a very small padlock. I simply purchased TSA locks separately, which are inexpensive, so this wasn’t an issue for me. I also wasn’t sure I'd like the red, but I ended up loving it. It is **so easy to spot on the baggage carousel**, which is a huge plus. For the price, I really don’t think this suitcase can be beaten, especially considering the size, maneuverability, and overall quality. Luggage has gotten incredibly expensive, and this is an excellent value. If you’re hesitant because of the negative reviews or return warning, like I was, I would definitely give this suitcase a try.

Purchased for a trip and it worked as promised. Pros: It handles wonderfully on its wheels, it rolls smoothly and easily upright, making it take a lot less effort, you don't have to tip it sideways. (And the wheels seemed well made) It was roomy, big enough for a week-long (summer) trip. Cons: It isn't designed for a heavy traveler. The shell is lightweight, so how much abuse it can take is limited. The zipper will be its weakness, It takes a lot of use every time you open/close it during your trip. If you try to pack way too much, the zipper will fail sooner than later. As a carry-on it is excellent, you are the one handling it so you can treat it with care. I travel 1-2x a year, so for me it will be fine. I would recommend this little carry-on, and I liked the purple color.

As allot of reviewers have already notated, this luggage reeks of a chemical smell. It actually smells of moth balls. Prior to my trip I placed it in a separate room and let it air out for several weeks. Closer to the trip I used a box of baking soda to "suck up" some of the odor. On my trip I included a dryer sheet along with my belongings and didn't have a problem with my clothes smelling. After about three weeks it still has a slight smell of moth balls. If this is an odor you can not stomach, I would just walk away now. I don't take umbridge with it as I took the above precautions, but it did reflect in me giving it one less star. Now, as far as the over quality and durability of the item,it works fantastic. I fly out of a smaller airport since I'm in the Midwest flyover part of the country, thus, smaller airplanes. Anyone who has ever flown on a Canadian Regional Jet knows that the overhead compartments are tighter than tight. I had a full bag (although I did not need to use the expansion zipper) and was able to squeeze it into the overhead bin like a glove. The flight attendant even doubted that it would work and once I was able to maneuver it in, some applause broke out in the cabin. I normally used a backpack on my previous journeys, I was able to get double the amount of clothes and belongings in this bag. I'm an obese guy, so my clothes are double the size of a normal person, I was able to get a weeks worth of clothes, my hygiene kit, a pair of sandals, and a set of shoes in there comfortably. I actually had additional room. The luggage is extremely lightweight and rolls around smoothly on smooth surfaces. The only issue I have with the construction is the handle feels a little flimsy once it's extended all the way (it's of the telescoping variety). If you are a shorter individual, this won't be an issue as you won't need to extend it all the way, but if you're over 5 ft 10 in, then you'll need to telescope the handle. As long as you're pulling it from behind, there shouldn't be an issue, but if you tweak or twist the handle more than just enough pressure will probably break the thing. Another bonus I was not expecting was a luggage lock is included. The zippers work smoothly. [UPDATE: I have had this carry on for an entire decade now! I've bumped the rating up to 5 stars because of its resilience and durability. I've flown around the world to several countries several times with it (and it has the scars to prove it) and it has not failed me once. I'm happy to report the initial moth ball smell dissipated after the first year. Unfortunately, the last year or so the wheels are starting to become a little wonky with age. I'm assuming the wheel bearings are probably going bad, but with as much use as I've received from the old workhorse, that's to be expected. I absolutely love the old gal, we have so many memories together across several continents. The day those wheel bearings finally give out will be a very sad day for me.]

I like this luggage, at least so far, except the description for bag sizing is incorrect. The smaller bag, supposed to be a carry on piece is too large for my airlines. My measure, including wheels and handle is 23” x 15” x 10” (without the extension), so if you need a carry on bag, this is very roomy and would carry a lot, but it might be just a little too big for your airline’s restrictions. The large bag measures 29” x 20” x 12” (without the extension). It is so important for this information to be correct in the item description. Travel can be difficult enough without needing to redo the packing at the airport line. The only difference in the interior measurements is the wheels and handles, so both pieces will hold a lot. There are interior dividers and a pocket in the lining, but no padding. This is not a luxury sedan, it is an economical travel suitcase that does what it is supposed to. And no more. For the price point, it is enough. The brown color is not bad…more of a copper color I would say. The small bag fits easily into the larger bag for storage. It comes with two small zipper locks using a combination of your choice with no key. I do not see a way for TSA to open this in security, so you will need a better lock or they will break it off.

I bought this for my 13 year old’s first trip out of the country. We live in the deep South, and he went to Montreal for 2 weeks in late July, so, as you can imagine, he required quite a range of clothing. We weren’t sure if he’d need shorts or pants, tees or sweatshirts, etc. So, being the person that I am, I packed everything. AND IT WAS ONLY HALF FULL! I cannot believe how much stuff this thing holds. I swear it’s bigger on the inside. Now, as for the details. The suitcase rolls smoothly and my son said it was easy for him to navigate with it, even in a crowded airport. The zipper held up well (and this is not a kid who’s easy on things), so it’s obviously very durable. He loved the hard case and the bright orange color. He said it made it easy for him to identify at the luggage carousel. He also liked the fabric divider on the inside, which allowed him to separate dirty from clean clothes between laundry days. Overall, this was definitely a good find, and I feel like the price was more than fair. (large Persian cat for scale in the pics)

This two-piece set is very sturdy, lightweight, and easy to roll. The wheels spin smoothly, the expansion feature provides extra space when needed, and the color matches the photos well. It held up great during travel with minimal scuffing.

FINAL UPDATE!!! This is my final update! I just limped my way back from a wonderful Alaskan Cruise praying the entire return leg flying from Anchorage to Seattle to home in Albuquerque and hoping my belongings wouldn’t be strewn all over the airplane or baggage loading! I gave this second “replacement” Rockland hardside a chance after having to have the original purchased item replaced twice. Once for an extremely offensive odor from a bad batch of plastic and then again for cracks that appeared when the case had not been used, but had just been stored in my closet. I trusted Rockland and now regret that decision. It was not pleasant to have to worry if the duct tape provided by Princess Cruises would hold, but it did thank goodness! I should give the duct tape a good review! We limped our way back and the duct tape held! The large suitcase of the set of three is going to the recycle bin and I will not be seeking a replacement at a cost to me of $40 more dollars!!!!! Buyer beware! I thought I had sufficiently researched before I spent my fixed income dollars on luggage! Apparently I made the wrong decision! I hope you don’t have the same bad experience i did!! ORIGINAL REVIEWS! I will say the Rockland Customer Service Department is helpful! My thanks to “Rep 1” for assisting me with the returns. As I stated earlier, I purchased the original three piece set from Amazon’s Warehouse. The rating was good and I had previously purchased items from the Warehouse and saved quite a bit of money. Unfortunately this purchase was a big mistake! The odor of the luggage was irritating and never went away! I see now that this was an indication of a bad batch of plastic which becomes hard and brittle with time! But, like I said, I had thrown away the packaging! The 28” cracked from the weight of the two smaller cases just being stored inside. For $40, Rockland replaced the large case. I should have returned all three! A year later, I find that the 20” has cracked just from being stored! And the 24” showed signs of cracking. For another $40, Rockland Customer Service has now replaced the remaining two cases. So I did not really save any money. Probably in the end, after paying an additional $40 twice for “warranty” replacements, I paid more than I would have paid by just paying full price. I am disappointed in myself for not immediately returning the smelly luggage, disappointed in Rockland for selling a bad batch of luggage to begin with, and disappointed in Amazon Warehouse workers for rating the smelly suitcases as “like new!” I have a cruise with family coming up in July, which will be the first major test of this replacement luggage. Please cross your fingers for me that these replacement cases hold up and I don’t end up kicking myself for giving Rockland another chance! I am more than disappointed with this luggage. I actually got rid of a perfectly good set of luggage to “upgrade” to this hard side set. It has been stored since purchase a year ago and when I pulled it out to pack for a trip to my daughter’s, I saw a small piece of plastic on the floor. Upon further inspection I found that simply storing them with small inside the larger case, apparently it was too much stress and the plastic on the larger case had actually split! I have contacted the manufacturer since it is supposed to have a five year warranty and it was purchased just a year ago but never really used util now. I will update this review if I receive a positive response from the manufacturer! ORIGINAL REVIEW: I purchased this set a few weeks ago and unfortunately I discarded the damaged packaging as soon as it arrived; otherwise I probably would have returned the suitcases. I have been trying to neutralize the odor from the lining ever since they arrived. The chemical smell was overwhelming. I had to leave them outside on my balcony because the chemical smell was so strong. I have aired them out, sprayed the linings with Febreeze, aired them out some more, sprayed them again, repeat, repeat. The odor has finally gotten fainter and I now have charcoal packets in each in the hopes that the chemical smell goes away. I can’t believe the set I received is the only one with the strong overpowering smell. Please read all of the reviews before you purchase this set of luggage. If you do not have the time to devote to trying to eliminate the chemical smell, I would recommend purchasing another brand. At any rate, don’t be so hasty to throw the packaging away! You may need it to return these smelly suitcases!

I actually really like this suitcase. The expandable feature is nice and the size fits the dimensions required for a checked luggage for delta. Just be careful how much you stuff the expansion as that can change the dimensions even if you still had 5" headroom. It rolls around easily and feels pretty sturdy and had no issues with the zipper at all. Would definitely buy other sizes in the future!

Adoro il verde, e tra millemila valigie dai colori noiosi, questa chiamava il mio nome! Ideale per weekends, sembra piuttosto resistente ed ha la capienza giusta per un viaggio di qualche giorno. (e' pure estendibile!). All'interno, e' molto comodo il comparto chiuso con la zip. Le ruote consentono di fare fatica minima. Super consigliata!

Been to Disney and back to Winnipeg and been camping a few times. Still looks as good as new.

I regret not buying another one 😩 Gorgeous bag. Premium quality. Stunning color (Baskin Robbins color 😄) So glad I bought it 🥰

I purchased this carry-on in June 2023 for traveling, and after using it on many vacations over the past couple of years, I’m extremely happy with how well it has held up. Quality & First Impressions: Right out of the box, the luggage felt sturdy but lightweight. The hard-shell exterior looks sleek in the bronze color, and the texture helps prevent visible scratches. The handle extends smoothly, and the wheels glide easily, which made a great first impression. Performance in Daily Use: Through multiple trips—flights, road travel, and hotel stays—it has remained reliable and easy to maneuver. The wheels roll smoothly in airports, the zipper still works flawlessly, and the interior space expands just enough when needed. It fits overhead bins comfortably and handles full packing without strain. Strengths: Lightweight and easy to roll Durable hard-shell exterior Smooth zippers and sturdy handle Expands for extra room when needed Holds up well after repeated use Comparison to Similar Items: We’ve used different carry-ons in the past, and this one has been one of the most dependable. The long-term durability has been better than others we’ve tried. Who It’s Best For: Anyone looking for a reliable carry-on that handles frequent travel well. Great for families, individuals who travel often, or anyone needing something durable and easy to maneuver. Rating: 5 stars — love it, no complaints. — Reviewed by Hibiscus, homeschooling mom rooted in presence Simple, honest, presence-based reviews.

Avevo bisogno di un trolley per i miei spostamenti brevi e da poter portare sull'aereo in cabina. Questo prodotto risponde pienamente alle mie esigenze