Does this ice pack leak

I purchased the Gel Cold & Hot Pack - 11x14.5" Reusable Warm or Ice Pack for Injuries, Hip, Shoulder, Knee, Back Pain on 23 July 2020. I used it three times and it started to leak. I believe the company has a policy where they will replace it. I have yet to reach out to them.

How long does this ice pack stay cold?

At least an hour but it was still cold . Best ice pack I have owned. Other ice packs don't stay cold as long as this one. Very pleased 4 1/2 star

It is about 17 or 18mm thick. This is very good quality and I would recommend it. The 3 sections make it easy to use.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Gel Soft Flexible Ice Pack for Injuries Reusable - (Large: 11"x14.5") for Hip, Shoulder, Knee, Back - Comfy Cold Pack Compress for Swelling, Bruises, Surgery

Product ID: 163400130

Details

Age Range (Description)
Adult
Brand
rester's
Number of Items
1
Special Feature
Reusable
Unit Count
1 Count

🌀Flexible gel conforms to body

🔥Dual hot & cold therapy

❄️Rapid freeze & long-lasting cold

6858 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

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Description

❄️🔥 Wrap your pain in comfort — relief that moves with you!

FLEXIBLE GEL TECHNOLOGY - Scientifically formulated gel stays pliable even frozen, hugging your injury perfectly.
VERSATILE HOT COLD THERAPY - Microwave-safe for heat or freezer-ready for cold, tackling aches your way.
DURABLE LEAK RESISTANT DESIGN - Heavy-duty nylon exterior with reinforced binding for long-lasting use.
FREEZE FAST FEEL BETTER FASTER - Rapidly chills for immediate pain relief and inflammation reduction.
LARGE COVERAGE TARGETED RELIEF - Generous 11"x14.5" size wraps hips, shoulders, knees, and back comfortably.

The Gel Soft Flexible Ice Pack is a large, reusable cold and hot compress designed for effective pain relief and inflammation reduction. Measuring 11"x14.5", it features a durable, leak-resistant nylon exterior and a proprietary gel that freezes quickly while remaining flexible to contour to hips, shoulders, knees, and back. Ideal for swelling, bruises, and post-surgery care, this versatile pack supports both cold and heat therapy for comprehensive injury management.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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6858 som

Duties & taxes included

In stock

Sold byAmazon KyrgyzstanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kyrgyzstan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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Asin	B07VDMZP65
Best Sellers Rank	#11 in Cold Packs
Date First Available	September 26, 2019
Item Model Number	v
Manufacturer	Rester’s Choice

Gel Soft Flexible Ice Pack for Injuries Reusable - (Large: 11"x14.5") for Hip, Shoulder, Knee, Back - Comfy Cold Pack Compress for Swelling, Bruises, Surgery

Details

Details

Description

Specifications

Common Questions