Sephra Elite 19" Home Fondue Fountain - 6lb Capacity - Serves 30-40 People

I recently just bought the Sephra Classic home fondue fountain and I would recommend it because this product was worth the price. I use the chocolate fountain for my fruit/candy table I provide for my clients. In order to catch people's attention with the table, the main attraction that draws people in is the chocolate fountain. This fountain really does an amazing job with, standing out, being easy to assembly, no motor noise, and capacity. The fountain compared to others is incredibly easy to use. All that you must do is assemble the tops which is easy and quick to do. There are six total pieces you must assemble. You put both pipes together and stick the swirly part inside the pipes, which will allow the chocolate to rise, then finally adding the three tops to the pipes. On the back it has two buttons for heating up the bottom bowl that holds the chocolate and the other to start the flow of the chocolate. Like I said, extremely easy to use with working the machine and assembling it. The chocolate flow is very smooth and even, and it does not get any gaps in the flow on any side. Once putting in the melted chocolate there should be no problem with it getting stuck or drying up. The chocolate is not maintained super-hot, but just enough to stay in liquid form. The bottom bowl keeps it warm enough to have that nice soft silky look and texture. When putting a fruit in to get covered in chocolate it does not ruin the dynamic of the flow or overload any other area. You can also tell when it needs refilling because the flow becomes lighter, but what I like about it is that it does not disrupt the flow of the chocolate or start spacing in between. Something I find helpful and appealing about this fountain is that the motor does not make any noise. This helps if you have someone who helps set up and organize the fruit/candy table with you, because it allows you to hear each other and communicate easier. When you’re using the chocolate fountain and it is on during the event or occasion people do not want to hear that loud motor noise. It kills the attraction of the elegant chocolate fountain to a noisy machine and people end up looking around for the noise instead of enjoying the fruit/candy table. The chocolate fountain is big like shown in the picture and described in the details and has a lot of capacity. It can hold maximum six pounds which can serve 40-60 people. Of course, you must refill once it gets on low, but the 6 pounds lasts a great period of the event. The tops are a good width giving the illusion of it being big and it is also tall which looks great. It is not small which is good, because it makes the fruit/candy table look better. Some tables have small fountains that do not look right, but this is one fits just right because it is not to small you cannot see it, but it is also not to big that it is taking over the whole table leaving no space. Overall, I think it is worth paying for you if you plan on reusing it. The material is great, so it does not break easily and when I ordered it, I had no problem with packaging either. I found it to be the easiest from the ones I have seen and tried personally. I never had a problem or technical difficulty with this product so far. I have already used it several times and it has worked fantastically. Unlike other fountains you can also use cheese instead of chocolate if someone wants to use cheese instead of chocolate. It just works amazing, and it has so many benefits that others do not offer, and I would recommend it to anyone looking for a fountain.

Update: I used the fountain for my daughter's birthday party again yesterday and once again it was a HUGE hit! I used the same Sephra real milk chocolate and had several people comment about how great it tasted. The fountain worked just as great this year and we went through 4 pounds of chocolate again with about 20 kids and 15 adults. It has been worth every penny! I bought this chocolate fountain to use at my daughter's 8th birthday party (Lion King themed). It worked great and was a HUGE hit among the kids and adults! I was nervous on party day because I didn't try it out first as I didn't want to waste chocolate or deal with clean up. It was very easy to set up. I chose to use the Sephra brand chocolate that you do not have to add oil to. It was very simple to use as well, just microwave in the bag, massage bag, and repeat until liquid. I preheated the chocolate fountain for about 5 minutes then it took me about 10 minutes of melting and massaging to prepare 4 pounds of chocolate. I dumped it in and turned it on. It flowed but didn't cover nicely so, per the instructions, I "burped" it. You just turn it off wait 20 seconds and turn it back on. It flowed beautifully after this (just like in the picture I posted). This fountain requires a minimum of 3 lbs of chocolate and has a maximum of 4 lbs. I used the 4 pounds for about 50 people (about half kids) and it was just right. When I turned the fountain off and dumped it there was probably 1/2 - 3/4 lbs left. I turned the fountain on about 3:15 and off about 7. It ran nicely the entire time with zero maintenance from me. It didn't flow as smoothly once some of the chocolate was eaten but that was to be expected and still worked just fine. I did find 2 dropped apple slices in the melted chocolate when I dumped it but that didn't seem to bother it either! I was really dreading cleaning this thing up but that was nearly as bad as I expected. I chose not to save any chocolate as that just didn't seem very sanitary to me after food (and probably kids hands) had been dipped in it. I would suggest a pair of gloves for clean up so your hands aren't covered in chocolate. I used the gloves to pull the tiers and the augur our. This was just a bit tricky because it was slippery so I had someone hold on to the base while I pulled and that was very helpful. I wiped as much of the chocolate as possible off with a paper towel (didn't want it in my pipes) then rinsed in hot water. This was very easy and these parts are dishwasher safe. I dumped the leftover chocolate out of the base onto the plastic disposable tablecloth it was sitting onand rolled it up and threw it away. I wiped the chocolate out with a paper towel them cleaned with a wet cloth. I'd say clean up and disassembly took about 20 mins. That was worth it for the joy the kids got from it! I was also concerned about it being hot around kids but that was not an issue either. The fountain keeps the chocolate warm but not hot and the base doesn't get too hot either. I can't wait to use it again!

I bought this chocolate fountain and it was a nightmare from the start. The chocolate arrived melted and streaked, making it completely unusable. Their “solution”? Microwave the chocolate in the plastic packaging. Unsafe, ridiculous, and utterly unprofessional advice for a product that costs this much. When I followed their instructions, the machine barely worked—dispensing chocolate tablespoon by tablespoon. With an event starting in an hour, I had no choice but to give up, clean it, and return it. Here’s the outrageous part: I had to pay for return shipping, and then they refused to refund 50% of my purchase because I had “used” the machine. Let me get this straight—you sell a defective product, give unsafe instructions, and punish me for trying to use it? If this were any normal appliance, tool, or gadget, testing it safely before returning it would not cost me hundreds of dollars. Plugging in a machine to test if it works is not “use” that should justify slashing my refund. This is not just poor customer service—it’s a blatant ripoff. Avoid this product. It’s defective, their advice is dangerous, and their refund policy is a scam. I will never, ever buy from this company again. Amazon should take this listing down.

I purchased this fountain to use at my daughter's baby shower and I have to say I was very impressed with the ease of use. I thought I was going to have to really mess with it to get it all working properly. However, the fountain works just as stated in the description. Very easy and simple. It's very quiet and works the first time. You may have to turn it on and off once or twice to purge the air out and get the cascading flow of the chocolate. I ordered my chocolate from [...]. I ordered "Just Melt It" because it has no allergens and no added oil. You just heat up the fountain for about 5 minutes, melt the chocolate in the bin it comes in and pour it into the fountain...turn it on...and it just works! I would recommend spending the few extra dollars it costs for this fountain...it's money well spent. Only reason I gave a 4 out of 5 is cleanup can be a tad messy and you you have to use a toothpick to get into some spots on the tube but it may be easier then with some cheaper models...it's not too bad just begin cleaning as soon as you turn the heat off so the chocolate doesn't begin to harden in the fountain.

We purchased this fountain for our parent organization to use at school functions. Our first use of the fountain was at prom, serving 80-90 teenagers and chaperones, and we used 8lbs of chocolate in total, although 6lbs would have been plenty. We used the Sephra Premium Milk Fondue Chocolate and pre-melted the first 6lbs in the microwave at home. We started the fountain with 4lbs of chocolate and then added an additional 2lbs right after turning it on. We noticed that there were some gaps in the curtain, so we stopped the fountain and allowed it to "burp" as the instructions say to do. That took care of the problem, and we had no issues the rest of the evening! The last 2lbs we had the facility melt for us in their kitchen later on in the evening and we added it to make sure we didn't run out. Cleanup was easy once we got the machine home (take one plastic garbage bag to hold the "chocolate-y" parts in the car on the way home, and another one for any leftover chocolate that needs to be thrown away--it should not be dumped down the sink). The stainless base screws off of the bottom of the fountain so you can clean it without fear of getting water inside the machine, and the plastic parts are dishwasher safe. I soaked them in hot soapy water and then rinsed them before placing in the dishwasher. This machine worked better and only cost a few dollars more than the rental machine we used last year! We are very happy with this purchase. TIP: Plan on using an extension cord if you are not placing this on a counter with an electrical outlet VERY close. The cord on the machine itself is short.

Only used it once but it was a hit. Works great. All the reviews really make it seem like you’re rolling the dice with these things. I used Wilton brand fountain chocolate but you can use semisweet morsels if you have a bottle of coconut oil or something that makes the chocolate flow well. Otherwise it won’t cascade the entire circumference. My event had 150 people. I just kept a warm pot of chocolate on the stove and added it as needed. Just do it!

I bought this fountain, which is the smallest of Sephra's line of chocolate fountains, for my daughter's Sweet 16 Party. It was a huge hit! It is a VERY NICE looking fountain and VERY QUIET! I found it very helpful to watch the YouTube videos by Sephra. This size serves 20-30 people. I thought about getting a bigger one but opted for the smaller one to use for more intimate occasions. This size uses 4 pounds of chocolate. I used the Sephra Milk Chocolate because you don't have to add anything to the chocolate to get the right consistency. It's perfect out of the bag. You can melt the chocolate in the fountain basin (takes about 45 minutes, stirring often) since it has separate switches for turning on the heat and the fountain. To speed things up, you can melt the chocolate in the microwave. VERY IMPORTANT: Once you have started the fountain and it doesn't look like the beautiful flow that it should be, you NEED TO BURP THE FOUNTAIN. You do this by turning off the fountain switch (leaving the heat switch on), and wait till you see the air bubbles escape out of the top of the fountain. Once the bubbles stop, turn the fountain on again. It should be PERFECT after that! Also, make sure your fountain is level, this could create an uneven flow as well. This was more expensive than other brands of fountains, but the QUALITY of this fountain is WELL WORTH IT! It looks like this fountain will last for years of use. Note: After your party, you can pour any chocolate remaining in the fountain into a storage container and re-use it! So, nothing goes to waste!

19” chocolate fountain. Received this item. Got it set up to test out for my daughter’s graduation. Thank goodness I did because the machine couldn’t turn on. I plugged it in, it beeped and the off light was illuminated, but when I pressed the on/off button it wouldn’t turn on. The customer support asked me dumb questions like is it plugged in, you have to push the start button. Yes I’m aware. The I sent him a video and he stopped responding. Thankfully I can return it but now have to wait a week for my $200 refund.

子ども＆大人の30人規模のパーティーに使用するために購入しました。 過去にレンタルで使用したことがあるので、使い方など問題なく使用できました。 輸入家電なので、コンセントの差し込みに変換が必要なのでその注意と、日本語の取説があれば☆5つです!!