12-Cup Commercial Drip Coffee Maker, Pour Over Coffee Maker Brewer with 2 Glass Carafes and Warmers, Stainless Steel Cafetera SF-CB-2GA

Great item. Worked great for 1plus year, making coffee tor our small coffee shop. Then we had an issue with it. I contacted SYBO and they quickly replied and agreed to send us a brand new unit. This is GREAT CUSTOMER SERVICE!

We were having problems with our old coffee maker in our office so in march last year we picked up this one all of the problems were solved and the coffee maker is easy to use as well as being very durable and can hold up to anyone that uses it and brews a full pot of steaming coffee in no time. Recently we had a small problem with an interior component and reached out to customer service and they are fixing the problem as I type this review. Very quick response times and straight to the point help.

This is definitely a Great machine for making large quantities of coffee, as well as keeps both pitchers warm. It's fast, makes your coffee to the perfect temperature and keeps it there. It also feels like a quality strong item made from metal not just like a plastic one that feels all flimsy. Extremely simple to use and not overcomplicated with a a lot of buttons like similar items. We use it in our office to every day and we love it.

Coffee pot is very nice, coffee is fresh and hot Everytime. Would be nice to be able to see how much water is still in it after every fill up, it seems to not fill the pot all the way up, no major issue just a recommendation!

Product did not operate properly, leaked and drip coffee did not process. Very disappointed with customer service. Customer service required us as customers to continually to provide photographs of the faculty unit. Rather that creating a easy return so that the manufacurer could determine the faulty components which they were responsible for producing. I had to have repeated conversations and finally contaced Amazon and they assisted with a credit however since the return window was past we were assessed a $52.00 restocking fee.

It’s honestly been one of the best purchases for our kitchen. Even though it’s labeled “commercial,” it fits fine on our counter and looks sleek with the stainless steel design. It’s super easy to use—just pour the water in the top, add your grounds, and it brews pretty fast. The two glass carafes are a huge plus. We use one for regular and one for decaf, or just keep a backup pot ready during brunch or family gatherings. The warmers do a great job keeping everything hot without making it taste burnt. Cleanup is straightforward, and the machine feels solid and well-built. If you’ve got a coffee-loving household or like to host, this is definitely worth the investment. It’s more efficient and dependable than most standard home coffee makers I’ve owned.

Easy to use & clean.

I purchased this machine August 22, 2024. I love this machine. I really love it. so easy to make a pot of coffee and since there are 3 of us needing one in the morning it is the perfect coffee machine. I had a slight problem due to my lack of understanding the simple maintenance to keep the machine working properly. But the customer service I received has been outstanding. I emailed them and they have been beyond helpful! Most companies you have no luck with customer service but with this company they have gone 200% to help me. I love this machine and love the customer service I have received. Thank you SYBO! Cindy

The quality exceeded my expectations. Very well made and durable. Everything works as described and I use the machine everyday to make coffee! The customer support is being really helpful since day one when I purchased the product!

Bonjour nous venons de se procurer une cafetière goutte à goutte commerciale Sybo Meilleur achat que nous avons fait. Par accident nous avons jeté une pièce, avons pris contacte avec le fournisseur et quel service ⭐️⭐️⭐️⭐️⭐️ il m’a répondu dans la même journée ET envoyé la pièce dans même semaine. WOW!!!

I bought this coffee maker for Lions club . We have had several bunn coffee makers. This is the best one we could have bought . It was a great price and does not require the us to preheat it for 20 min as it makes coffee i 2 mins and is always hot

Amazing machine so far! Every trucker family should have this to prep thermoses in the morning! Time saver for sure👍

This coffee maker takes a long time to brew coffee. Not satisfied with the performance.