Does this require a handset lifter?

Depends on the phone. Some Cisco Phones Require a lifter (Older phones) Some newer phones do the lifting internally and requires a specific interconnect cable such as APC-43 cable. We use 7975 model phones which do require the cable, but no mechaniocal lifter.

Can I answer the phone from the headset?

Yes, you do have on-ear controls for easy access to key call control capabilities, including answer call, end call, reject a call, hold/resume (for multiple calls), mute/unmute, volume up, and volume down. For more information please refer to the product datasheet: https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/headset-500-series/datasheet-c78-740352.html

Is the y-cable included to plug into the aux port? i have a cisco phone 8841, no usb port.

Yes, the Cisco Headset 560 series standard base comes with USB to USB Cable: for devices with USB connectivity, USB Y-Cable: for Cisco IP Phones without a USB port, and USB-A to USB-C Cable (available separately for PC or Mac devices). You can refer to the following link for more information: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/English/userguide/h56x_b_cisco-500-series-user-guide/h56x_b_cisco-500-series-user-guide_chapter_00.html?bookSearch=true

I use ring central on my laptop. will this headset work with my ring central phone?

The headset is compatible with the Cisco IP phones, Cisco Webex, Webex Meetings and Cisco Webex Teams. It has not been tested with the ring central so we can't confirm that is supported. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/Compatibility_Guide/n500_b_headset-compatibility/n500_b_headset-compatibility_chapter_01010.html

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Cisco 561 Headset - Mono - Black - Wireless - DECT 6.0-300 ft48 kHz - Over-The-Head - Monaural - Supra-aural - Uni-Directional, Electret, Condenser Microphone

Product ID: 120494841

Details

Brand
Cisco
Color
Charcoal
Ear Placement
On Ear
Form Factor
On Ear
Impedance
90 Ohm

🎧premium noise isolation

📶300 ft wireless range

🔋9 hours talk time

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Description

🎧 Elevate your calls—wireless freedom meets crystal-clear focus

ALL DAY POWER COMFORT - Enjoy up to 9 hours of uninterrupted talk time wrapped in a lightweight, leather-enclosed on-ear design.
CONFIDENCE WITH COVERAGE - Backed by a 2-year limited liability warranty for peace of mind in your daily communications.
SEAMLESS CISCO INTEGRATION - Optimized for Cisco Jabber, Webex, and IP Phones—effortless deployment and management via Cisco Control Hub.
UNMATCHED WIRELESS FREEDOM - Roam up to 300 ft from your desk with secure DECT connectivity—stay connected without being tethered.
CRYSTAL CLEAR COLLABORATION - Premium audio with dynamic drivers and noise isolation ensures every call is sharp and distraction-free.

The Cisco Headset 561 is a wireless single on-ear DECT headset designed for professional environments, offering up to 300 ft of secure wireless range, 9 hours of talk time, and premium noise isolation. It integrates seamlessly with Cisco communication platforms and IP phones, providing on-ear call controls and a comfortable leather finish, all backed by a 2-year warranty.

Specifications

Controller Type	on-ear controls
Control Type	Call Control
Unit Count	1.0 Count
Item Weight	1 Pounds
Wireless Technology	Bluetooth
Connectivity Technology	USB
Headphone Jack	usb
Audio Driver Type	Dynamic Driver
Noise Control	Sound Isolation
Headphone Folding Features	On Ear
Earpiece Shape	Rounded
Headphones Ear Placement	On Ear
Style Name	Headset
Theme	Electronics
Color	Charcoal
Battery Average Life	9 Hours
Is Electric	Yes
Antenna Location	Calling
Compatible Devices	Cisco IP Phones with USB-A and/or RJ-9/AUX ports including 6851/6871/6900/7800/8800 models, Cisco Jabber/Webex devices/computers with USB-A ports
Cable Features	Without Cable
Additional Features	Volume-Control
Enclosure Material	Leather
Specific Uses For Product	Music

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