It's the Manager: Moving From Boss to Coach

“Setting aside just 15 minutes a day will enable you to read up to two dozen books in a year. Keep it up and you will have read 1,000 books in your lifetime. That’s the equivalent of going through college five times.” I found this motivating quotation in “Books Are Tremendous” by Charlie “Tremendous” Jones. But…here’s a crazy idea (whether you’re back at the office or still in your bunker): every Monday morning, before you look at your email—invest 15 minutes in reading. Option #1: I’m not asking you to do this every day—just every Monday. So here is a “Thank God It’s Monday” book with 52 mini-chapters. Option #2: Or, delegate your reading and ask team members (on a rotation basis) to give a five-minute chapter summary of this book at your weekly staff meeting. Don’t allow the mini-chapters (four pages or less each) to delude you into thinking this is light-weight content. The 52 short chapters are readable, to-the-point, and packed with promise for thoughtful implementers. Starting next Monday, what if…you invested 15 minutes to read and think about Chapter 1, “What Exactly Should CEOs and CHROs Change?” Even if you’re not the CEO or the Chief HR Officer, you will learn (and remember) the six changes recommended by Gallup, including #3, “Millennials and Generation Z don’t want bosses—they want coaches.” Sneak peek: it’s time to retire the old-style boss who leads by command and control. With your 15-minutes-every-Monday discipline, look at what awaits you for the next 52 weeks: 2) Why Organizational Change Is So Hard 3) Two Non-Negotiable Traits for Leaders 10) Hiring Star Employees 21) The Five Coaching Conversations 25) Make “My Development” the Reason Employees Stay 30) The Five Traits of Great Managers 47) Gig Work: The New Employer-Employee Relationship Based on roundtable interviews with CHROs from 300 of the world’s largest organizations, the content covers Strategy, Culture, Employment Brand, Boss to Coach, and the Future of Work. The robust appendix (pages 189-378) includes major sections on: “Leading With Your Strengths: A Guide to the 34 Clifton Strengths Themes,” (including one unique code to take the online assessment), “Q12: The 12 Elements of Great Management,” and “The Relationship Between Engagement at Work and Organizational Outcomes,” plus more. “The Future of Work” section, Chapters 32 to 41, addresses diversity and inclusion topics—and the critical “lever” of the manager, a discussion of the gender gap, women in the workplace (work-life flexibility, etc.) and for us old guys, “Are Boomers a Burden?” Breaking News: “74% of Americans plan to work past age 65.” You have my permission to start with Chapter 26, “Moneyball for Workplaces: 12 Elements of Team Success.” Here are three: • I know what is expected of me at work. • In the last seven days, I have received recognition or praise for doing good work. • There is someone at work who encourages my development. Why this book? Gallup’s extensive research (extensive!) has concluded this: “Of all the codes Gallup has been asked to crack dating back 80 years to our founder, George Gallup, the single most profound, distinct and clarifying finding—ever—is probably this one: 70% of the variance in team engagement is determined solely by the manager.” They add, “Usually, there isn’t a single lever to create change. In this case, there is: It’s the manager.”

Our organization recently switched to Gallup for our employee opinion survey. This book was very helpful in finding solutions for those problems, and for being the best manager I can be. I’ve been lending it around the office, too! It’s a very easy read, too.

Just an outstanding book that I've gifted to everyone on my team. An easy read filled with practical knowledge on how to manage different personalities. My favorite part of this book is the chapters on asking the right questions in 1:1 meetings. A must read!

I am giving this book four stars because it was not what I expected from the description and the writing style was choppy. Pros: Easy to read, short uncomplicated ‘chapters’ (when looking them independently) Comes with code for Clifton Strengths Assessment (which can be up to $50 to take online or via the Gallup app) Cons: Some “chapters” aren’t even one page long- for me personally the information felt disjointed and had to follow in an actionable way Second part of the book is devoted to understanding Clifton Strenghts results so if you’ve done this work already or read their comparable books this is all repeat Not a ‘must have’ for my library, but interesting insight. If you read /research less on the topics discussed you might find this more interesting or valuable.

Very easy to read and very informative. I had to get it for an MBA class.

The book arrived damaged - but do not want to part with the book to return it. Love the easy to read chapters that can be read in any order. Love the appendix with Strengths resource and about the original research

Manager development is a skill so frequently missed by firms who complain about turnover. This book provided clear, actionable ideas to improve performance and culture.

Oaky read

I bought this book because I needed practical knowledge on staff engagement, tips that I can put to use immediately after putting the book down. I always believed staff engagement starts from the first day of onboarding. This book did not disappoint. I also like the fact that the book is designed in such a way that you can look at the table of contents, find the problem you are facing or topic you are interested in, then jump right in instead of reading cover to cover.

Great concepts and wonderful information. It’s so useful for anyone who is into Project Management processes or activities.

A MUST TO HAVE in your repository. It's a wonderful reference book for all HR Leaders

Great read. Lots of very useful insights

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