---
product_id: 443233439
title: "Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | Cool Grey | AV2511AE​"
brand: "shark"
price: "164593 som"
currency: KGS
in_stock: true
reviews_count: 7
category: "Shark"
url: https://www.desertcart.kg/products/443233439-matrix-clean-robot-vacuum-cleaner-with-powerful-suction-for-pet
store_origin: KG
region: Kyrgyzstan
---

# Powerful 1500Pa suction 60-day self-empty capacity 360° LiDAR precision mapping Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | Cool Grey | AV2511AE​

**Brand:** shark
**Price:** 164593 som
**Availability:** ✅ In Stock

## Summary

> 🤖 Elevate your clean game—because your home deserves next-level intelligence.

## Quick Answers

- **What is this?** Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | Cool Grey | AV2511AE​ by shark
- **How much does it cost?** 164593 som with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.kg](https://www.desertcart.kg/products/443233439-matrix-clean-robot-vacuum-cleaner-with-powerful-suction-for-pet)

## Best For

- shark enthusiasts

## Why This Product

- Trusted shark brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Voice & App Control:** Hands-free scheduling and spot cleaning via Alexa, Google Assistant, or app—clean on your terms.
- • **AI-Powered Home Mapping:** 360° LiDAR adapts to your space in real-time, avoiding obstacles and cleaning efficiently—even in the dark.
- • **Unmatched Suction Power:** Deep cleans carpets & hard floors with 1500Pa suction—no pet hair or dust escapes.
- • **Effortless 60-Day Self-Empty:** Bagless XL base holds dirt for 2 months—set it and forget it, no daily emptying needed.
- • **Smart Matrix Clean Navigation:** Multiple passes in a precision grid ensure zero missed spots for a flawless home.

## Overview

The Shark AI Ultra Voice Control Robot Vacuum AV2511AE combines powerful 1500Pa suction, advanced Matrix Clean multi-pass navigation, and 360° LiDAR home mapping to deliver a comprehensive clean on carpets and hard floors. Designed for pet owners, it features a self-cleaning brushroll and an XL bagless base that self-empties for up to 60 days, minimizing maintenance. Voice and app controls enable effortless scheduling and targeted cleaning, while recharge-and-resume ensures uninterrupted performance in large homes. This smart vacuum is a top-tier solution for busy professionals seeking a hands-free, deep-cleaning experience.

## Description

The Shark Matrix Clean 2-in-1 Robot Vacuum and Mop combines powerful suction and sonic mopping to deliver a complete clean across carpets and hard floors. Featuring Matrix Clean technology, this robot vacuum and mop combo cleans in a precision grid pattern to ensure no spots are missed, providing deeper coverage than standard robotic vacuums. Designed for multi-surface cleaning, it effectively captures dirt, debris, and pet hair while simultaneously mopping for a polished finish on hardwood, tile, and other hard floors. With CleanEdge technology, this robotic vacuum cleaner uses targeted airflow and corner detection to pull debris from edges and corners into its cleaning path for more thorough results. The self-emptying robot vacuum includes a bagless HEPA base that captures dust and allergens while holding up to 60 days of debris, reducing the need for frequent maintenance and making it ideal for hands-free cleaning. Using the SharkClean app, you can start, stop, and schedule cleanings, target specific rooms, and customize cleaning modes for a more efficient, personalized clean. Perfect for homes with pets, this robot vacuum for pet hair removes embedded hair from carpets and rugs while maintaining strong suction performance across all surfaces. The robot vacuum and mop self-emptying system ensures consistent cleaning with minimal effort, making it a reliable solution for everyday messes and high-traffic areas. Built for convenience and efficiency, the Shark Matrix Clean robot vacuum and mop delivers powerful, automated cleaning for modern homes with smart app control and advanced technology.​

Review: Overall very happy with this product. - My Usage and Overall Comments: ============================== Have had the Bot for 2-3 weeks now. Mostly used on 2nd floor (bedrooms/bathrooms/Loft area) which is 90% carpet. I mapped this floor only. Occasionally used on 1st floor, which is about 50% carpet. (Not mapped). Overall it seems to do a pretty good job, keeping in mind these Bot Vacs are not meant for DEEP cleaning carpets. Much quieter than my old Neato Botvac80! Cleans my 2nd floor on a single charge with BOOST cleaning, and recharging takes about 3 hours. Overall I feel it's a good Robot Vac, but wouldn't spend more than $300 for it. Floor Mapping Review: ============================== - My 2nd floor is about 1,000sq ft and it takes about 10-12 mins to map it. - It's not the greatest at mapping. It will sometimes take 2-3 "Explore" runs for it to get it right because it occasionally misses entire wall sections. - Adding/Changing/Removing Room Labels and No-Go Zones on the app is pretty easy. If you're older, it's easier to do it on a Tablet vs the phone. - I noticed that once it completes the entire cleaning run on the 2nd floor, it seems like it internally compares the results with the full map(??), and if it detects area's that it missed it will go back to them to clean them. When it does do that, it doesn't always clean them in the most efficient order, often running from one end of the house to the other to address these areas. I have also seen this behavior when tasked with cleaning a specific room. It's will sometimes bounce around in the room getting the spots it feels it missed. - There have been times where I've seen it do several clockwise/counter-clockwise spins in the same spot as if it's trying to decide where to go next. Sometimes these crazy spins can last 30-40 seconds. - So far no problems with it finding the Base Unit and Docking with it. - Mapping is only required if you need to specify No-Go Zones or want the ability to vac a specific room(s) so you CAN do like in my case, map the most commonly vacuumed floor (ie: 2nd floor) then manually initiate a cleaning for the 1st floor. (see more about mapping in my "CONS" section). Detailed Review: ============================== PROS: - It's fairly quiet. You can actually have a conversation standing next to it as it's cleaning. - Their SHARK CLEAN app is easy to use. Again, if you are older using it on a Tablet (larger screen0 will be a better experience. - The self-vacuuming / evacuation unit works well, typically removing 95% of the bot vac's contents. - So far have not had any issues with it getting stuck in a corner, going over room thresholds/transitions, etc. - Bump avoidance it pretty good as long as objects are high enough for the Lidar Sensor to see it. - No issues transitioning between carpet and hardwood/tile surfaces. - Although it may not take the most efficient paths on occasion, and sometimes re-cleans a section(s) 2-3 times during it's total run, it does appear to do a very through clean, cleaning all the places that it possibly can reach. - It does well respecting No-Go Zones. - Ledge detection works well also, but the fall-off is only detected after about 25% of the bot is hanging over the edge - depending on it's speed. It can be nerve wracking to watch near stairs!! - The Evacuate and Resume feature is nice to have. (After every 30 mins of cleaning, it will return to the Dock to empty its dust bin then return to clean where it left off. - The Do Not Disturb Schedule works well. - The No-Go Zones work well. - Although I have not had a need for it as of yet, I'm confident the Recharge and Resume feature will work fine. FYI: - Initial WiFi Setup: I did have an issue trying to pair the Bot with my phone. I think after I rebooted my phone it finally worked. - Annoying - if you remove the Bot's dust bin while it's ON, it will complain stating it's dust bin needs to be replaced. - The foam roll filter in the Docking station gets VERY dirty real fast and needs to be cleaned every 2-3 runs. It's easy to clean, just tap over a garbage can to get the bulk off, then slide off the foam roll from it's base and rinse in a sink. Let dry completely before returning to docking station. - The Evacuation system will engage EVERY TIME you return the Bot to the dock. So if you pull the Bot off just to check the roller, as soon as you re-dock it, the evacuation system will turn on. - The Evacuation system is as loud as a typical upright vacuum, so keep that in mind when deciding on a location for it!!! - I have not tried the SCHEDULED Cleaning at all. I personally prefer to manually initiate when/where I want it to clean. CONS: - I was not able to Register the Bot via the app - kept saying "Something went wrong". Had to do it online. - The app could use some improvements/updating, like showing the current location of the BOT and what it's cleaned so far as it's running, estimated time of completion, etc. - Deleting your map when you want to do a "Re-explore" (ie: Re-Map) can take a minute or two to complete. - "Matrix" cleaning can only be performed on one room at a time. So if you have 3 kids bedrooms you want to Matrix clean you have to select one, do the cleaning, then send it out again to do the Matrix cleaning on the 2nd bedroom, etc. You might be able to work around this by setting up 3 Scheduled cleanings(??), one for each room. - The Mapping system could be MUCH better. I can understand it not mapping a shoe on the floor, but missing an entire 10-FOOT WALL SECTION??? Would be nice to have Multi-Floor/Level mapping also. - I've run into an occasional issue where after doing a manual cleaning (via press of the CLEAN button) on the 1st floor (not mapped), then using the app to vac a specific room on the 2nd floor (mapped), it will clean the room, but then starts re-cleaning the last 3-foot section over-and-over until I manually stop it. Others also have reported odd issues jumping between "Mapped" cleaning and "non-Mapped" cleaning areas. The fix for me was to delete my map and have the bot do a re-explore to build it again (and hope it does it correctly on the 1st pass). If this issue continues, I'm toying with the idea of not doing any mapping at all and just letting the Bot figure it out as it goes regardless of the floor it's on. I'll loose the No-Go Zones and Specific Room Clean functions and it will likely take longer to run, but it might be worth it until the Mapping Logic is improved. CUSTOMER SUPPORT: ============================== I did reach out to them when I had the "re-cleaning the same 3-foot section" issue after bouncing between a Mapped and Un-Mapped floor. This was during Black Friday weekend, and I only waited 5-10 minutes to speak with someone. They were OK, some easier to understand than others. I was eventually connected with one of their Technical Support staff and had to re-explain the issue. He asked if I could run the cleaning session again (I was fine with that) and he wanted to video record the Bot in action, so he sent me a link for the video connection. I was unable to get that working (Android phone issue??). He asked me to re-explain the issue to him again, and we got into a brief disagreement about how the MATRIX CLEAN function worked - he claimed that was only for "Spot cleaning", which I told him was NOT true. He finally suggested I delete my floor map and re-run another mapping session then try to replicate the problem again. I was assigned a Ticket# to reference when I called them back with my findings. After re-doing the mapping, I haven't been able to replicate the problem yet, and I'm leaning towards assuming the Bot works best with Mapped areas only, and jumping between Mapped/Non-Mapped floors is not 100% supported (???)
Review: So far so good! *30-day Update* (See below) - I'm no stranger to smart vacs - I have 4 robovacs, two of them self-emptying, mapping robots. My other self-emptying one is a Roomba i3+ (which by now is 3 or 4 year-old tech), so I naturally am comparing this Shark to that one. There's a lot to compare and report on, but I'll just quickly touch on some categories: - General cleaning power The Shark seems to be right up there with the Roomba. Suction power and brushing is very similar (even though the Shark has only one brush to the Roombas two), with the Shark having a minor edge in suction power. - Mapping The Shark seemed to map my house much faster than the Roomba. It apparently uses its lidar to do so, while the older Roomba had to physically travel over the floor area to include it in the map. The Shark map appears a bit more accurate than the Roomba's. - Cleaning style The Shark, like the Roomba, cleans in neat parallel rows, and they both do it well. But the Shark has the advantage of Matrix Cleaning, which covers the area twice - in two directions - and that's a great option. And I also like the spot cleaning option, as well as the ability to set keep-away zones with the Shark. - Flexibility Both machines allow the user to direct them to clean certain specified rooms via their apps, and both do it well. The Shark seems to go to rooms faster, while the Roomba has to think about it a lot before proceeding. Both apps are intuitive and work well. - Noise levels Sound levels are about the same to my ears, although they sound different. The Roomba has a sucking whine, while the Shark has a slightly rattling sound. ........................ Some negatives for the Shark: Maintenance - The Shark uses a bagless sytem, whereas my Roomba uses a tidy throwaway bag. While bagless may seem like an advantage, it requires you to clean the dust collection container instead of just pulling out the bag and tossing it. The bag also serves as a filter, meaning that the Shark has to have multiple internal filters (3 in fact), which have to be periodically cleaned or replaced. Object Avoidance -While it doesn't bang into walls and objects as much as some vacs, it can be too cautious and stop 3-4" from baseboards, leaving an uncleaned zone along walls. Looks like I'll have to pull out the old upright vac every so often and vacuum the perimeters. Profile - Its lidar module on top extends higher than on many vacs, making it tend to get stuck on low clearance furniture. It makes a very good effort to avoid these situations, though, so it's not a major issue. Dock - While it's a lower-profile dock than some vacs, it's also wider, so it takes up more wall area. Leaving the recommended amount of free space on either side is hard to do, so placement might be challenging. ............................ All in all, this Shark self-emptying smart vac is a great tool. At full price it might seem a little pricey, but it's on sale from time to time, and might be worth waiting for a good price. In today's smart vac world it's a solid contender, and it earns all 5 stars from me in spite of some minor shortcomings. ............................ *Update* - I've used the Shark for a month now, and I'm very happy with it. It seems to avoid getting stuck better than all my other vacs, and it has no trouble finding its dock and docking itself like some vacs. I can send it to rooms clear across the house and it just obediently goes there and does its job, then comes back. Matrix clean is awesome. Cleaning our carpet in one direction and then coming back in the other direction is genius. What it doesn't get going north-south it gets in the east-west direction. It doesn't seem to allow me to select more than one room at a time for matrix, but I can deal with that. I've been a Roomba fan for years, but this Shark is changing my mind!

## Features

- HIGH SUCTION POWER: Shark's powerful suction captures dirt, debris, and pet hair across all surfaces—carpets and hard floors alike—making this robot vacuum the ultimate solution for deep, everyday cleaning.​
- MATRIX CLEAN ROBOT VACUUM: Matrix Clean uses a precision grid pattern to take multiple passes over messes, ensuring complete whole-home coverage and delivering a visibly deeper clean, every time.​
- SELF-EMPTYING FOR 60 DAYS: The bagless base holds up to 60 days of dirt and debris—no disposal bags needed. Enjoy a self-emptying robot vacuum cleaner built for long-lasting convenience.​
- PERFECT FOR HOMES WITH PETS: Designed for pet owners, this robot vacuum combines strong suction, a self-cleaning brushroll, and a bagless self-empty base to tackle fur and allergens with ease.​
- RECHARGE & RESUME: Up to 90 minutes of runtime. When the battery runs low, your Shark robot returns to the dock, recharges, and resumes where it left off—delivering uninterrupted robotic vacuum coverage.​
- SELF-CLEANING BRUSHROLL TECHNOLOGY: The self-cleaning brushroll lifts debris, dirt, and hair from carpets and hard floors, helping to prevent hair wrap while delivering powerful, uninterrupted performance.​
- PRECISION HOME MAPPING: 360° LiDAR navigation quickly maps your space and adapts to everyday changes, delivering efficient, accurate cleaning with object detection and whole-home navigation, even in the dark.​
- VOICE & APP CONTROL: Use voice commands via desertcart Alexa or Google Assistant, or control cleanings in the SharkClean app. Schedule, start, or target messes for convenient, hands-free cleaning.​
- WHAT'S INCLUDED: Shark AI Robot, XL Self-Empty Base, 1 Side Brush, and 1 Filter​

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B09T4YZGQR |
| Batteries are Included | Yes |
| Battery Life | 120 minutes |
| Battery Type | Lithium Ion |
| Best Sellers Rank | #2,380 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #2 in Robotic Vacuums |
| Brand Name | Shark |
| Capacity | 0.27 Gallons |
| Color | Silver & Black |
| Compatible Devices | Amazon Alexa, Google Assistant |
| Control Method | Voice |
| Controller Type | App Control |
| Customer Reviews | 3.9 3.9 out of 5 stars (8,450) |
| Filter Type | Cartridge |
| Form Factor | Robotic |
| Global Trade Identification Number | 10622356588314 |
| Included Components | Filter, Shark AI Robot, Side Brush, XL Self-Empty Base |
| Indoor Outdoor Usage | Indoor |
| Item Dimensions L x W x H | 8.43"L x 13.08"W x 13.9"H |
| Item Type Name | AI Robot Vacuum with XL Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Home Mapping, Silver & Black |
| Item Weight | 15.25 Pounds |
| Manufacturer | SharkNinja |
| Manufacturer Warranty Description | 1 year limited warranty. |
| Model Name | Shark AV2511AE |
| Model Number | AV2511AE |
| Number of Items | 1 |
| Number of Wheels | 2 |
| Other Special Features of the Product | Bagless, LiDAR Navigation, Lightweight, Obstacle Avoidance, Pet Hair Pick Up, Self-Emptying, Smart Mapping |
| Portable | No |
| Power Source | Battery Powered |
| Recommended Uses For Product | Cleaning homes with pets, Carpets and hard floors, Large homes or homes requiring frequent cleaning |
| Style Name | Matrix Clean Auto Empty (60 Days) |
| Surface Recommendation | Carpet & Hard Floors |
| UPC | 622356588317 |
| Voltage | 120 Volts |

## Product Details

- **Brand:** Shark
- **Color:** Silver & Black
- **Model Name:** Shark AV2511AE
- **Surface Recommendation:** Carpet & Hard Floors

## Images

![Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | Cool Grey | AV2511AE​ - Image 1](https://m.media-amazon.com/images/I/71aVw0Zpt6L.jpg)

## Available Options

This product comes in different **Style** options.

## Questions & Answers

**Q: Does this have no-go zoning?**
A: I have the Shark IQ XL self empty product right now. So far it's okay except the fact that you'd have to use c the border strips for no go Zone. Which sucks for a product like this. I have a an ecovac that has no go Zone feature included in the app. I still have 30 days to return it for full refund. Supposedly there's app feature update to add no go Zone. But I'm not going to hold my breath on that. 29 more days to go till I return it.

**Q: Is anybody else having issue trying to get a complete map? After 60 runs within 3 resets I still don't have a complete map. Glad it's still in 30 days**
A: Yes. To speed up the mapping 1) turn OFF scheduling and always start cleaning manually at 100% battery (do twice a day if possible), 2) turn OFF "Evacuate and Resume" and "Recharge and Resume" and 3) set the power to 'Eco'.  Sometimes when cleaning by schedule the robot only goes for 60 minutes which in my case doesn't seem to be enough time to make a good map. "Evacuate and Resume" sometimes sends the robot to the dock after 30 minutes which burns battery life and seemingly the robot does not map on its way back to the dock. 'Recharge and Resume' sometimes creates a 2nd run in the day and the maps from the 1st and 2nd runs don't seem to reconcile into a better combined map.  With the power on 'Eco' the cleaning runs could be 60% longer depending on your floor type so the robot will have more time to explore and map. 

For the first time, today I did all these settings and my robot ran for 162 minutes and did the best map of my entire floor yet (about 2400 sq ft of hardwood and tile - the app says it cleaned 1648 sq ft on this run).  Previously I had the power set to normal and used 'Evacuate and Resume' feature and the run would only go about 90 minutes before the battery got too low. 

A tip about resetting/deleting the main map: A few hours after every run look at the main map and the daily map in the history. The daily maps should be covering 90+% of your floor layout with the robot going into every room at least a little. If the main map looks way off (or is very small) and isn't improving after a few runs that clearly have better daily maps, then delete that main map and try again. I have 47 runs with 1 delete/reset on Day 9 and I'm still waiting for a completed map (it's Day 18 (cleaned on 15 days)). Frustrating. I'm tired of the robot aimlessly wandering around the entire floor as if every room needs equal vacuuming. I'll be happy when I can get the robot to clean only the kitchen twice a day and the entire floor twice a week.

My app is Android version 2.1.9 (1013) and the firmware version is V3.4.11-20191015).

**Q: Can i use this unit with 220v - 120v step down transformer but still keeping frequency to 50hz instead of 60hz?**
A: The vacuum is fine to charge on either voltage, BUT the cleaning base runs on AC and will burn out with a step down transformer

**Q: How does it do with kitty litter?**
A: The robot is intended to pick up dry particles and debris off your floor, if this is excess kitty litter that has spilled over it can clean this up for you in Max mode however the robot should not be used to clean up soiled litter.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Overall very happy with this product.
*by A***R on December 8, 2024*

My Usage and Overall Comments: ============================== Have had the Bot for 2-3 weeks now. Mostly used on 2nd floor (bedrooms/bathrooms/Loft area) which is 90% carpet. I mapped this floor only. Occasionally used on 1st floor, which is about 50% carpet. (Not mapped). Overall it seems to do a pretty good job, keeping in mind these Bot Vacs are not meant for DEEP cleaning carpets. Much quieter than my old Neato Botvac80! Cleans my 2nd floor on a single charge with BOOST cleaning, and recharging takes about 3 hours. Overall I feel it's a good Robot Vac, but wouldn't spend more than $300 for it. Floor Mapping Review: ============================== - My 2nd floor is about 1,000sq ft and it takes about 10-12 mins to map it. - It's not the greatest at mapping. It will sometimes take 2-3 "Explore" runs for it to get it right because it occasionally misses entire wall sections. - Adding/Changing/Removing Room Labels and No-Go Zones on the app is pretty easy. If you're older, it's easier to do it on a Tablet vs the phone. - I noticed that once it completes the entire cleaning run on the 2nd floor, it seems like it internally compares the results with the full map(??), and if it detects area's that it missed it will go back to them to clean them. When it does do that, it doesn't always clean them in the most efficient order, often running from one end of the house to the other to address these areas. I have also seen this behavior when tasked with cleaning a specific room. It's will sometimes bounce around in the room getting the spots it feels it missed. - There have been times where I've seen it do several clockwise/counter-clockwise spins in the same spot as if it's trying to decide where to go next. Sometimes these crazy spins can last 30-40 seconds. - So far no problems with it finding the Base Unit and Docking with it. - Mapping is only required if you need to specify No-Go Zones or want the ability to vac a specific room(s) so you CAN do like in my case, map the most commonly vacuumed floor (ie: 2nd floor) then manually initiate a cleaning for the 1st floor. (see more about mapping in my "CONS" section). Detailed Review: ============================== PROS: - It's fairly quiet. You can actually have a conversation standing next to it as it's cleaning. - Their SHARK CLEAN app is easy to use. Again, if you are older using it on a Tablet (larger screen0 will be a better experience. - The self-vacuuming / evacuation unit works well, typically removing 95% of the bot vac's contents. - So far have not had any issues with it getting stuck in a corner, going over room thresholds/transitions, etc. - Bump avoidance it pretty good as long as objects are high enough for the Lidar Sensor to see it. - No issues transitioning between carpet and hardwood/tile surfaces. - Although it may not take the most efficient paths on occasion, and sometimes re-cleans a section(s) 2-3 times during it's total run, it does appear to do a very through clean, cleaning all the places that it possibly can reach. - It does well respecting No-Go Zones. - Ledge detection works well also, but the fall-off is only detected after about 25% of the bot is hanging over the edge - depending on it's speed. It can be nerve wracking to watch near stairs!! - The Evacuate and Resume feature is nice to have. (After every 30 mins of cleaning, it will return to the Dock to empty its dust bin then return to clean where it left off. - The Do Not Disturb Schedule works well. - The No-Go Zones work well. - Although I have not had a need for it as of yet, I'm confident the Recharge and Resume feature will work fine. FYI: - Initial WiFi Setup: I did have an issue trying to pair the Bot with my phone. I think after I rebooted my phone it finally worked. - Annoying - if you remove the Bot's dust bin while it's ON, it will complain stating it's dust bin needs to be replaced. - The foam roll filter in the Docking station gets VERY dirty real fast and needs to be cleaned every 2-3 runs. It's easy to clean, just tap over a garbage can to get the bulk off, then slide off the foam roll from it's base and rinse in a sink. Let dry completely before returning to docking station. - The Evacuation system will engage EVERY TIME you return the Bot to the dock. So if you pull the Bot off just to check the roller, as soon as you re-dock it, the evacuation system will turn on. - The Evacuation system is as loud as a typical upright vacuum, so keep that in mind when deciding on a location for it!!! - I have not tried the SCHEDULED Cleaning at all. I personally prefer to manually initiate when/where I want it to clean. CONS: - I was not able to Register the Bot via the app - kept saying "Something went wrong". Had to do it online. - The app could use some improvements/updating, like showing the current location of the BOT and what it's cleaned so far as it's running, estimated time of completion, etc. - Deleting your map when you want to do a "Re-explore" (ie: Re-Map) can take a minute or two to complete. - "Matrix" cleaning can only be performed on one room at a time. So if you have 3 kids bedrooms you want to Matrix clean you have to select one, do the cleaning, then send it out again to do the Matrix cleaning on the 2nd bedroom, etc. You might be able to work around this by setting up 3 Scheduled cleanings(??), one for each room. - The Mapping system could be MUCH better. I can understand it not mapping a shoe on the floor, but missing an entire 10-FOOT WALL SECTION??? Would be nice to have Multi-Floor/Level mapping also. - I've run into an occasional issue where after doing a manual cleaning (via press of the CLEAN button) on the 1st floor (not mapped), then using the app to vac a specific room on the 2nd floor (mapped), it will clean the room, but then starts re-cleaning the last 3-foot section over-and-over until I manually stop it. Others also have reported odd issues jumping between "Mapped" cleaning and "non-Mapped" cleaning areas. The fix for me was to delete my map and have the bot do a re-explore to build it again (and hope it does it correctly on the 1st pass). If this issue continues, I'm toying with the idea of not doing any mapping at all and just letting the Bot figure it out as it goes regardless of the floor it's on. I'll loose the No-Go Zones and Specific Room Clean functions and it will likely take longer to run, but it might be worth it until the Mapping Logic is improved. CUSTOMER SUPPORT: ============================== I did reach out to them when I had the "re-cleaning the same 3-foot section" issue after bouncing between a Mapped and Un-Mapped floor. This was during Black Friday weekend, and I only waited 5-10 minutes to speak with someone. They were OK, some easier to understand than others. I was eventually connected with one of their Technical Support staff and had to re-explain the issue. He asked if I could run the cleaning session again (I was fine with that) and he wanted to video record the Bot in action, so he sent me a link for the video connection. I was unable to get that working (Android phone issue??). He asked me to re-explain the issue to him again, and we got into a brief disagreement about how the MATRIX CLEAN function worked - he claimed that was only for "Spot cleaning", which I told him was NOT true. He finally suggested I delete my floor map and re-run another mapping session then try to replicate the problem again. I was assigned a Ticket# to reference when I called them back with my findings. After re-doing the mapping, I haven't been able to replicate the problem yet, and I'm leaning towards assuming the Bot works best with Mapped areas only, and jumping between Mapped/Non-Mapped floors is not 100% supported (???)

### ⭐⭐⭐⭐⭐ So far so good! *30-day Update* (See below)
*by M***S on January 30, 2024*

I'm no stranger to smart vacs - I have 4 robovacs, two of them self-emptying, mapping robots. My other self-emptying one is a Roomba i3+ (which by now is 3 or 4 year-old tech), so I naturally am comparing this Shark to that one. There's a lot to compare and report on, but I'll just quickly touch on some categories: - General cleaning power The Shark seems to be right up there with the Roomba. Suction power and brushing is very similar (even though the Shark has only one brush to the Roombas two), with the Shark having a minor edge in suction power. - Mapping The Shark seemed to map my house much faster than the Roomba. It apparently uses its lidar to do so, while the older Roomba had to physically travel over the floor area to include it in the map. The Shark map appears a bit more accurate than the Roomba's. - Cleaning style The Shark, like the Roomba, cleans in neat parallel rows, and they both do it well. But the Shark has the advantage of Matrix Cleaning, which covers the area twice - in two directions - and that's a great option. And I also like the spot cleaning option, as well as the ability to set keep-away zones with the Shark. - Flexibility Both machines allow the user to direct them to clean certain specified rooms via their apps, and both do it well. The Shark seems to go to rooms faster, while the Roomba has to think about it a lot before proceeding. Both apps are intuitive and work well. - Noise levels Sound levels are about the same to my ears, although they sound different. The Roomba has a sucking whine, while the Shark has a slightly rattling sound. ........................ Some negatives for the Shark: Maintenance - The Shark uses a bagless sytem, whereas my Roomba uses a tidy throwaway bag. While bagless may seem like an advantage, it requires you to clean the dust collection container instead of just pulling out the bag and tossing it. The bag also serves as a filter, meaning that the Shark has to have multiple internal filters (3 in fact), which have to be periodically cleaned or replaced. Object Avoidance -While it doesn't bang into walls and objects as much as some vacs, it can be too cautious and stop 3-4" from baseboards, leaving an uncleaned zone along walls. Looks like I'll have to pull out the old upright vac every so often and vacuum the perimeters. Profile - Its lidar module on top extends higher than on many vacs, making it tend to get stuck on low clearance furniture. It makes a very good effort to avoid these situations, though, so it's not a major issue. Dock - While it's a lower-profile dock than some vacs, it's also wider, so it takes up more wall area. Leaving the recommended amount of free space on either side is hard to do, so placement might be challenging. ............................ All in all, this Shark self-emptying smart vac is a great tool. At full price it might seem a little pricey, but it's on sale from time to time, and might be worth waiting for a good price. In today's smart vac world it's a solid contender, and it earns all 5 stars from me in spite of some minor shortcomings. ............................ *Update* - I've used the Shark for a month now, and I'm very happy with it. It seems to avoid getting stuck better than all my other vacs, and it has no trouble finding its dock and docking itself like some vacs. I can send it to rooms clear across the house and it just obediently goes there and does its job, then comes back. Matrix clean is awesome. Cleaning our carpet in one direction and then coming back in the other direction is genius. What it doesn't get going north-south it gets in the east-west direction. It doesn't seem to allow me to select more than one room at a time for matrix, but I can deal with that. I've been a Roomba fan for years, but this Shark is changing my mind!

### ⭐⭐⭐⭐⭐ Review
*by N***. on July 25, 2024*

EXCELENTE PRODUCTO PARA EL HOGAR, MANTIENE LA CASA LIMPIA DE TODOS PELOS QUE TIRAN MIS PERROS HUSKY

## Frequently Bought Together

- Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, XL Self-Empty Base for Homes with Pets, Carpet & Hard Floors
- Replacement Parts for Shark AI AV2501S AV2501AE RV2502AE RV2520AOUS AV2510AOUS AV2511AE RV2610WA RV2610WD Accessories Kit with Main Brush, Filters, Foam Filters, PrFilte, Side Brushes, Replacement
- Side Brush for Shark AI AV2501S, AV2501AE, RV2502AE, RV2520AOUS, AV2510AOUS Robotic Vacuum Cleaner Replacement Parts - 4 Pack

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*Product available on Desertcart Kyrgyzstan*
*Store origin: KG*
*Last updated: 2026-05-15*